The first appointment is not only our opportunity to get to know you but to help determine the goals you are working towards and start to set the wheels in motion towards achieving those goals.

We pride ourselves on our ability to actively listen to your story and look at the big picture of everything that is going on for you, to help determine other lifestyle factors that may be contributing to your gut issues.

We allow 45-minutes to 1-hour to ensure we can help you in the best way possible.

We will also determine how many visits we think it could take to assist you in achieving your goals at the initial appointment.

Keeping a food diary is not essential but is a good idea to assist with the recall of what you generally eat. Writing down what you eat and drink for 3 weekdays and 1 weekend day is usually sufficient to give us a snapshot of your usual diet. There is a FREE TEMPLATE in our store that you can use.

The pre-visit form gives you the opportunity to write as much detail as you would like us to know before the consultation. You can include medical conditions, medications / supplements you take, family history, social history, exercise routine, symptoms, eating habits and your health goals.  It can help to give us time to think about the best way to help you during the consultation.

We aim to provide high quality, evidence based, professional assessment, advice, and care. We endeavour to keep our prices at the lower end of industry standards to ensure we can reach and help as many people as possible.

*Prices are reviewed annually

Our booking system gives you the option to pay at the time of booking. You may also choose to pay after your consultation and will be issued an invoice for payment that day.

 If you require an alternative payment arrangement, please email us at [email protected]

Private Health Funds provide rebates on dietitian services for some patients. Please call your provider to check what your policy covers. A receipt will be provided to you after the consultation for claiming purposes.

Medicare provides a rebate ($61.80*) on some dietitian services for patients with an EPC Referral form from their GP for chronic health conditions ONLY. 

We will provide you a receipt after your consultation for you to claim through the Medicare App or take to Medicare.

*Up to date as at Oct 2025

We ask that you provide as much notice as possible for all cancellations and rescheduling of appointments. Late cancellation of appointments or failure to attend will attract a cancellation fee.

It is not our aim to make profits from cancellation fees, rather to make sure those appointment times are kept available for others who need them, and in order that you respect your dietitian’s time.

The Gut Health Dietitian's CANCELLATION POLICY is as follows:

1️⃣Patients who cancel on the day of their appointment will incur a $50 late cancellation fee
2️⃣Patients who do not attend their appointments will incur a $50 non-attendance fee
3️⃣The above fees (and the next appointment fee) must be paid prior to rescheduling another appointment.

Yes. 

View The Gut Health Dietitian PRIVACY POLICY 

View The Gut Health Dietitian TERMS & CONDITIONS